Shipping policy
Shipping Policy
Thank you for visiting and shopping at Ferric Studios. The following are the terms and conditions that constitute our Shipping Policy.
Order Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
We are proud to offer competitive shipping rates and quick delivery times through our global fulfillment network.
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Free Standard Shipping: We offer FREE standard shipping on all orders over $150.
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Standard Shipping: For orders under $150, shipping charges will be calculated and displayed at checkout.
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Estimated Delivery Time: Once your order has been processed (1-2 business days), most items will be delivered within 7 to 11 business days.
Please note: Delivery delays can occasionally occur due to weather, carrier issues, or customs processing. Total delivery time (processing + shipping) is typically between 9 to 13 business days.
Multiple Packages
To ensure you receive your items as quickly as possible, your order may be shipped from different fulfillment centers. If you ordered multiple items, they may arrive in separate packages on different days. You will receive tracking information for each individual package.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will typically become active within 24-48 hours.
Damages and Lost Packages
We take great care to ensure your products arrive safely. If your order arrives damaged, please refer to our Return Policy and contact us within 48 hours of delivery with photographic evidence so we can file a claim and send a replacement.
If your tracking information states that your package was delivered but you have not received it, please check around your property and with neighbors. If it is still missing after 48 hours, please contact the shipping carrier directly to file a claim. Ferric Studios is not liable for packages that are lost or stolen after the carrier marks them as delivered.
Incorrect Shipping Addresses
Customers are responsible for ensuring that the shipping address entered at checkout is accurate. If you realize you have made an error, please contact us immediately at info@ferricstudios.com.
Since orders are processed quickly, we cannot guarantee that we will be able to change the address before the order is shipped. If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for any additional shipping costs to resend the package.
Contact Us
If you have any questions about the delivery of your order, please contact us:
Email: info@ferricstudios.com Phone: 571-249-1004